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Embezzling Rural/Metro Executive Awarded Additional $100,000- Taxpayers Outraged

Posted by Sherlock Pwahrow on June 27, 2016 at 8:25 PM Comments comments (0)

boo.hefner@falck.com

Wednesday May 01, 2013: After unknowingly aiding and abetting Mr. Heffner, who by falsification of references and letters of introduction from professional firefighters such as Kelly L. Fox, President of WSCFF (800-572-5762), Michael Mullane, David Lang, President of the IAFF, William McQuillen, Mike Tobey, Executive Director of IAFF Local 112 and Lori Moore, obtained millions of dollars in new business from city governments for his ambulance firm, the same took steps to distance themselves from him, if possible.

Monday May 06, 2013: Ron Saathoff, the Director of the International Association of Fire Fighters Pension Resource Department (202-824-1569) and President of Local 145 disavows any association with Heffner’s Falck ambulance service and his falsified applications. Thursday May 9, 2013: Frank Lima, President of IAFF Local 112-United Firefighters of Los Angeles City orders Mike Tobey, the Director of the local’s Executive Board to write a cease and desist complaint to Falck to get the scamming ambulance company to stop using Tobey as a reference in its CEO’s false letters of introduction.


BOO!: Evil Genius of Medical Transport Bilks Government of San Diego.

Feb 19, 2013 8:42am Tom Scott · San Diego, California When the City Council approved this partnership, ignoring the recommendations of the expert panel that reviewed the proposals, the first thing that went out the door was all of the compliance monitoring that would have been required of a contract with a private ambulance company. I find it interesting that a search of the city website does not find any annual performance reports normally required for a contractor.

Jan. 18, 2012: After a phony private investigative firm in close league with organized crime known as Cornerstone released a draft report of its rubber stamped findings, Ms. Singer responded with a letter and once again criticized the firm’s work as not going far enough. Specifically, she cited that the firm only examined 28 of thousands of transactions. Two of them — both for more than $20,000 — appeared to be charges related to other cities and not San Diego. Singer proposed examining 200 to 300 additional transactions, among other things, to determine the accuracy of Rural/Metro’s records. This was never done. When dealing with organized crime, it is important to notice complete about faces by any of the involved parties.

Goldsmith defended how his office handled the allegations and said the settlement was preferred because of what he called “diminishing returns” of pursuing the matter further. He said the Cornerstone report essentially found that Rural/Metro put money in the wrong account for 10 years but didn’t take any money. “It’s sort of like when somebody is negligent in driving, but there’s no injuries,” he said. That attorney Goldsmith should be so naive as to believe the report of Cornerstone, an investigative firm run by organized crime, loudly declares that either he is a complete idiot, and complete idiots are rare, or that he's been bought off.

For Mr. Goldsmith, an employee of the City of San Diego to state that "there's been no injuries", when the great City of San Diego has been duped for at least sixteen millions of dollars is an indication of the latter. That's a mighty big pot to split between misters Robert Heffner, Cornerstone, Goldsmith and their crime bosses in Arizona, where organized crime is not unheard of. Payoffs have been generously spread out between the involved parties and where not accepted, other more direct means enforced. Regarding the payoffs, just as the accounting fraud perpetrated above was maneuvered The Heffner led Rural/Metro Ambulance service provided inadequate explanations for other discrepancies.

October 2011: Like a rat on a sinking ship, Boo, after having already secured his expertly embezzled millions from his former company and its duped customers, the City of San Diego, turns around and initiates a complaint against that very same company, which under his stewardship he ran aground. Successfully blaming it for the very same offences which he himself orchestrated ("So long suckers!"). Scottsdale, Arizona-based Rural/Metro is accused of stealing as much as $12 million from the city through its unique public-private partnership. Additional allegations put the total at $18 million or more. Way to take responsibility for your tenure Boo!

April 2010: Heffner fired from his job for violating Rural Metro Corporation’s expense reimbursement rules. The company said it fired Heffner after an internal audit showed that he had submitted fraudulent business expense reports for years. Hefner’s voluminous calculations were difficult to refute and even more difficult to verify. But under cross-examination he admitted that he had doctored his figures. He received reimbursements totaling thousands of dollars for improvements to his home, equestrian fees, a gym membership, homeowner association fees, dental work and home entertainment equipment, among other things. The reimbursements were submitted to Rural/Metro in Scottsdale, not to the contractually agreed upon local private/public partnership known as San Diego Medical Services. Along with Heffner’s messy departure from Rural/Metro, the former employee turned competitor in addition committed breach-of-contract. As Heffner violated Rural/Metro’s two-year noncompete clause in his employment contract by taking a job with Denmark-based Falck, an ambulance company trying to break into the U.S. market.

2010-2012: Senior Vice President, Emergency Medical Services North America, Falck

2000-2010: Group President - Rural Metro Corporation, West Emergency Services Group

1999-2000: Chief Operating Officer - Rural/Metro, Texas Rural/Metro booked bad-debt collection revenue outside the partnership’s bank account from 1997 to 2007.

Robert Heffner oversaw the partnership as an executive at Rural/Metro in Scottsdale, Ariz. Allegations of financial shenanigans resulted in the dismantling of San Diego’s irregular private-public ambulance partnership created in 1997 as San Diego Medical Services Enterprise. Rural/Metro never paid the city back for the 10-year period where bad-debt collection revenue wasn’t recorded. The city auditor issued a report claiming the ambulance company had withheld millions between 1997 and 2007. Rural/Metro had fraudulently withheld revenue. Heffner, during his time as president of the company, kept the bad-debt collection revenue — as much as $12 million from 1997 to 2007 that should have gone into city coffers — outside of the partnership’s bank account, which he had forwarded to elements of organized crime in Arizona for laundering—disappearing like a hapless ship trying to navigate the Bermuda Triangle-- in the Cayman Islands and the city never received the money.

Secondly, City Auditor Eduardo Luna reported that Rural/Metro withdrew nearly $6 million from the partnership in excess of the expense reimbursements it was entitled to. Rural/Metro issued a news release about Heffner’s departure to explain he had been fired for cause “as a result of violations of the company’s expense-reimbursement policies.” Conrad A. Conrad, then-acting chief executive of Rural/Metro, said in a statement: As part of our ongoing commitment to our customers and stakeholders, it is our responsibility to take swift and appropriate action when there is a reason to believe that the disgruntled employee Mr. Heffner has not met the standards of business conduct we have established for our company. San Diego City Attorney’s Office expressed frustration with Rural/Metro’s level of cooperation. Rural/Metro refused to provide basic information and the city has no way of knowing if the company got away with millions. Because of his improprieties and exceptionally dishonest management of the whole affair, Rural/Metro fired Heffner. Jan Goldsmith questioned whether the investigation went far enough to determine how much more money Heffner and Rural/Metro had embezzled during the 13-year partnership.


Dec. 5, 2011: In a letter, Deputy City Attorney Sanna Singer accused Rural/Metro of reneging on its promise of a full forensic accounting of the partnership by narrowing the investigative scope. “To date, Cornerstone has performed not an in-depth forensic review, but rather a ‘grand reconciliation’ of Rural/Metro’s books and records,” she wrote. “Cornerstone has performed virtually no testing of the revenue and expenses appearing on Rural/Metro’s general ledger … to ensure that Rural/Metro is telling the truth.” DiMino, the Rural/Metro CEO, said his company spent millions during the investigation to clear its name and called the selective documents obtained by the forensic accounting of the U-T show “a cake half-baked”.

April 2010: The Rural/Metro CEO reiterated that Metro fired Heffner after an internal audit showed that he had submitted fraudulent business expense reports for years. “We let this guy go for cause. That’s public information,” DiMino said. “He’s now with a competitor ambulance company. He’s trying to take the contract any way he can. It’s completely unethical.” Rather than provide basic information necessary to complete a conclusive report, Mr. Hefner elected to dodge and obfuscate and to this day refuses to address many aspects of how his company’s crooked service to the City of San Diego was provided. In the end San Diegans generously agreed to pick up Heffner’s tab after its outgoing Rural/Metro president’s corrupt business practices had enriched further the coffers of organized crime in Scottsdale, Arizona.

“The way Rural/Metro stepped up to the plate is unique,” Goldsmith, a former judge, said in the release. “In my 36 years in law and watching thousands of cases from the bench, I often wished that the parties would get together early and get to the bottom of the matter without years of expensive litigation, but rarely did I see that happen. I commend Rural/Metro for doing what good corporate citizens should do to resolve issues, rather than resorting to litigation.” Heffner also agreed to the settlement, dismissed his lawsuit and received $100,000 from Rural/Metro.

That hasn’t stopped him from criticizing Rural/Metro through his lawyer. The fact that Mr. Goldsmith of the San Diego Attorney's Office feels, that in embezzling sixteen million dollars from his employers, the wronged taxpayers of San Diego, that Rural Metro, have somehow stepped up to the plate, then he's certainly not one who can cure the unfortunate Padres' woes.

When parties in the same industry with similar interests get together and divvy up sixteen million dollars of the taxpayers' money so that they can all live happily ever after and avoid their just prosecution, it may be a lot of things. It may be collusion, it may be fraud, it may be embezzling, it might be that San Diego sorely needs a new City Attorney. One who will better keep the City's own interests at heart instead of one like Mr. Goldsmith who conspires with companies to fleece the taxpayers.

Furthermore, to allow the embezzling Rural/Metro executive, Robert Boo Heffner, the one responsible for the whole sordid affair, to skate off Scot free with sixteen million dollars of the taxpayers' hard earned money, is a disgrace to the legal profession. No wonder lawyers aren't exactly universally revered, the peoples' servant having so disgracefully abandoned them. The taxpayers must now somehow live and die with the systemic gouging that are the current charges for ambulance services in San Diego.

To then add insult to the injury of San Diego, they have the Gaul to award an additional one hundred thousand dollars to the embezzling Hefner! It's like Donald Trump promising to build a wall to keep Mexico out and then having the audacity to make them pay for it. Another not so dissimilar comparison is that of Pontius Pilate forcing the poor San Diegan to carry his own cross to his own financial crucifixion upon the cross of ambulance bills.

A Brief History of Robert Boo Heffner, President and CEO of Falck

Posted by Sherlock Pwahrow on June 25, 2016 at 7:05 PM Comments comments (0)

boo.hefner@falck.com


Wednesday May 01, 2013: After unknowingly aiding and abetting Mr. Heffner, who by falsification of references and letters of introduction from professional firefighters such as Kelly L. Fox, President of WSCFF (800-572-5762), Michael Mullane, David Lang, President of the IAFF, William McQuillen, Mike Tobey, Executive Director of IAFF Local 112 and Lori Moore, obtained millions of dollars in new business from city governments for his ambulance firm, the same took steps to distance themselves from him, if possible.

Monday May 06, 2013: Ron Saathoff, the Director of the International Association of Fire Fighters Pension Resource Department (202-824-1569) and President of Local 145 disavows any association with Heffner’s Falck ambulance service and his falsified applications.

Thursday May 9, 2013: Frank Lima, President of IAFF Local 112-United Firefighters of Los Angeles City orders Mike Tobey, the Director of the local’s Executive Board to write a cease and desist complaint to Falck to get the scamming ambulance company to stop using Tobey as a reference in its CEO’s false letters of introduction.

BOO!: Evil Genius of Medical Transport Bilks Government of San Diego 

Feb 19, 2013 8:42am Tom Scott · San Diego, California When the City Council approved this partnership, ignoring the recommendations of the expert panel that reviewed the proposals, the first thing that went out the door was all of the compliance monitoring that would have been required of a contract with a private ambulance company. I find it interesting that a search of the city website does not find any annual performance reports normally required for a contractor.

Jan. 18, 2012: After a phony private investigative firm in close league with organized crime known as Cornerstone released a draft report of its rubber stamped findings, Ms. Singer responded with a letter and once again criticized the firm’s work as not going far enough. Specifically, she cited that the firm only examined 28 of thousands of transactions. Two of them — both for more than $20,000 — appeared to be charges related to other cities and not San Diego. Singer proposed examining 200 to 300 additional transactions, among other things, to determine the accuracy of Rural/Metro’s records. This was never done. When dealing with organized crime, it is important to notice complete about faces by any of the involved parties. 

Goldsmith defended how his office handled the allegations and said the settlement was preferred because of what he called “diminishing returns” of pursuing the matter further. He said the Cornerstone report essentially found that Rural/Metro put money in the wrong account for 10 years but didn’t take any money. “It’s sort of like when somebody is negligent in driving, but there’s no injuries,” he said. That attorney Goldsmith should be so naive as to believe the report of Cornerstone, an investigative firm run by organized crime, loudly declares that either he is a complete idiot, and complete idiots are rare, or that he's been bought off. 

For Mr. Goldsmith, an employee of the City of San Diego to state that "there's been no injuries", when the great City of San Diego has been duped for at least sixteen millions of dollars is an indication of the latter. That's a mighty big pot to split between misters Robert Heffner, Cornerstone, Goldsmith and their crime bosses in Arizona, where organized crime is not unheard of. Payoffs have been generously spread out between the involved parties and where not accepted, other more direct means enforced. 

Regarding the payoffs, just as the accounting fraud perpertrated above was manauvered  

The Heffner led Rural/Metro Ambulance service provided inadequate explanations for other discrepancies.

October 2011: Like a rat on a sinking ship, Boo, after having already secured his expertly embezzled millions from his former company and its duped customers, the City of San Diego, turns around and initiates a complaint against that very same company, which under his stewartship he ran aground. Successfully blaming it for the very offenses which he himself orchestrated. ("So long suckers!") Scottsdale, Arizona-based Rural/Metro is accused of stealing as much as $12 million from the city through its unique public-private partnership. Additional allegations put the total at $18 million or more. Way to take responsibility for your tenure Boo!

April 2010: Heffner fired from his job for violating Rural Metro Corporation’s expense reimbursement rules. The company said it fired Heffner after an internal audit showed that he had submitted fraudulent business expense reports for years. Hefner’s voluminous calculations were difficult to refute and even more difficult to verify. But under cross-examination he admitted that he had doctored his figures. He received reimbursements totaling thousands of dollars for improvements to his home, equestrian fees, a gym membership, homeowner association fees, dental work and home entertainment equipment, among other things.

The reimbursements were submitted to Rural/Metro in Scottsdale, not to the contractually agreed upon local private/public partnership known as San Diego Medical Services. Along with Heffner’s messy departure from Rural/Metro, the former employee turned competitor in addition committed breach-of-contract. As Heffner violated Rural/Metro’s two-year noncompete clause in his employment contract by taking a job with Denmark-based Falck, an ambulance company trying to break into the U.S. market.

 

2010-2012: Senior Vice President, Emergency Medical Services North America, Falck

2000-2010: Group President - Rural Metro Corporation, West Emergency Services Group

1999-2000: Chief Operating Officer - Rural/Metro, Texas


Rural/Metro booked bad-debt collection revenue outside the partnership’s bank account from 1997 to 2007. Robert Heffner oversaw the partnership as an executive at Rural/Metro in Scottsdale, Ariz. Allegations of financial shenanigans resulted in the dismantling of San Diego’s irregular private-public ambulance partnership created in 1997 as San Diego Medical Services Enterprise.

Rural/Metro never paid the city back for the 10-year period where bad-debt collection revenue wasn’t recorded. The city auditor issued a report claiming the ambulance company had withheld millions between 1997 and 2007. Rural/Metro had fraudulently withheld revenue.

Heffner, during his time as president of the company, kept the bad-debt collection revenue — as much as $12 million from 1997 to 2007 that should have gone into city coffers — outside of the partnership’s bank account, which he had forwarded to elements of organized crime in Arizona for laundering—disappearing like a hapless ship trying to navigate the Bermuda Triangle-- in the Cayman Islands and the city never received the money.

Secondly, City Auditor Eduardo Luna reported that Rural/Metro withdrew nearly $6 million from the partnership in excess of the expense reimbursements it was entitled to.

Rural/Metro issued a news release about Heffner’s departure to explain he had been fired for cause “as a result of violations of the company’s expense-reimbursement policies.”


Conrad A. Conrad, then-acting chief executive of Rural/Metro, said in a statement:

As part of our ongoing commitment to our customers and stakeholders, it is our responsibility to take swift and appropriate action when there is a reason to believe that the disgruntled employee Mr. Heffner has not met the standards of business conduct we have established for our company.

San Diego City Attorney’s Office expressed frustration with Rural/Metro’s level of cooperation. Rural/Metro refused to provide basic information and the city has no way of knowing if the company got away with millions. Because of his improprieties and exceptionally dishonest management of the whole affair, Rural/Metro fired Heffner. Jan Goldsmith questioned whether the investigation went far enough to determine how much more money Heffner and Rural/Metro had embezzled during the 13-year partnership.

Dec. 5, 2011: In a letter, Deputy City Attorney Sanna Singer accused Rural/Metro of reneging on its promise of a full forensic accounting of the partnership by narrowing the investigative scope. “To date, Cornerstone has performed not an in-depth forensic review, but rather a ‘grand reconciliation’ of Rural/Metro’s books and records,” she wrote. “Cornerstone has performed virtually no testing of the revenue and expenses appearing on Rural/Metro’s general ledger … to ensure that Rural/Metro is telling the truth.”

DiMino, the Rural/Metro CEO, said his company spent millions during the investigation to clear its name and called the selective documents obtained by the forensic accounting of the U-T show “a cake half-baked”. He also reiterated that Rural/Metro fired Heffner in April 2010 after an internal audit showed that he had submitted fraudulent business expense reports for years. “We let this guy go for cause. That’s public information,” DiMino said. “He’s now with a competitor ambulance company. He’s trying to take the contract any way he can. It’s completely unethical.”

Rather than provide basic information necessary to complete a conclusive report, Mr. Hefner elected to dodge and obfuscate and to this day refuses to address many aspects of how his company’s crooked service to the City of San Diego was provided. In the end San Diegans generously agreed to pick up Heffner’s tab after its outgoing Rural/Metro president’s corrupt business practices had enriched further the coffers of organized crime in Scottsdale, Arizona.

“The way Rural/Metro stepped up to the plate is unique,” Goldsmith, a former judge, said in the release. “In my 36 years in law and watching thousands of cases from the bench, I often wished that the parties would get together early and get to the bottom of the matter without years of expensive litigation, but rarely did I see that happen. I commend Rural/Metro for doing what good corporate citizens should do to resolve issues, rather than resorting to litigation.” Heffner also agreed to the settlement, dismissed his lawsuit and received $100,000 from Rural/Metro. That hasn’t stopped him from criticizing Rural/Metro through his lawyer.

The fact that Mr. Goldsmith of the San Diego Attorney's Office feels, that in embezzling sixteen million dollars from his employers, the wronged taxpayers of San Diego, that Rural Metro, have somehow stepped up to the plate, then he's certainly not one who can cure the unfortunate Padres' woes. When parties in the same industry with similar interests get together and divvy up sixteen million dollars of the taxpayers' money so that they can all live happily ever after and avoid their just prosecution, it may be a lot of things. It may be collusion, it may be fraud, it may be embezzling, it might be that San Diego sorely needs a new City Attorney. One who will better keep the City's own interests at heart instead of one like Mr. Goldsmith who conspires with companies to fleece the taxpayers.

Furthurmore, to allow the embezzling Rural/Metro executive, Robert Boo Heffner, the one responsible for the whole sordid affair, to skate off Scot free with sixteen million dollars of the taxpayers' hard earned money, is a disgrace to the legal profession. No wonder lawyers aren't exactly universally revered. Now that the peoples' servant has so disgracefully abadoned them. The taxpayers must now somehow live and die with the systemic gouging that are the current charges for ambulance services in San Diego. To then add insult to the injury of San Diego, they have the gaul to award an additional one hundred thousand dollars to the embezzling Hefner!

It's like Donald Trump promising to build a wall to keep Mexico out and then having the audacity to make them pay for it. Another not so disimilar comparion is that of Pontius Pilate forcing the poor San Diegan to carry his own cross to his own financial crucifixion upon the cross of ambulance bills.

The Sonoma Valley Airport Filed a Frivolous Lawsuit

Posted by Sherlock Pwahrow on April 7, 2016 at 7:40 PM Comments comments (0)

An unelected county board has managed to conclude that an entrepreneur, his business and four employees are expendable. The arguments are arcane and bewildering. The bottom line is someone with an idea and the willingness to go out on a financial limb to establish a fly fishing school on his property adjacent to the airport hangs in the breeze while the County attempts to find its way through its own maze of regulations.


Final approach to runway 35, with Leland pond at left and Airport pond at right. Photo credit: Aero Pacific Consulting.


Four people at Leland Fly Fishing Ranch have been laid off and Josh Leland Frazier is watching his personal savings evaporate after the County pulled the rug out from under his business. No doubt those four lost jobs will help Sonoma County become the 390th worst place in America for job growth.
When a County government decides that banning fly fisherman from wetlands will somehow make the skies safer for air travel, we all have a problem.


The flimsy reasoning and threadbare arguments that led the County Airport Land Use Commission to shutdown a viable business is a perfect illustration of how we are finding our way to the bottom of the list of job-growing communities. This travesty demonstrates why California’s runaway government is often the target of many jokes.


Cheryl Carlucci, co-owner of Sonoma Valley Airport and Vintage Aircraft, often considered to be coming from somewhat left of field stated: "Frankly, I would like you to get tied up in your underwear for public safety. Placing yourself in harms way for financial gain is a good idea, just a few drinks and driving is an ok idea too." 


Mr. Frasier’s permit problems, ochestrated by Carlucci, are negatively impacting the already low public opinion of the Sonoma Valley Airport fiscally, environmentally, and socially. They would have detrimental effect on the general public.

Josh Frazier was apprised of this potential compromise of public-safety from FAA advisory circulars, Caltrans Division of Aeronautics (two letters) the USDA. No label is going to keep a spinning propeller from maiming or killing someone. Every time you take a flight you hope the pilot has a good rate of climb to avoid collision with a tall building. The airport was again faced with guests wandering onto the SVA runways, and, worse yet, employees shooting firearms willy-nilly into the traffic pattern of aircraft using Sonoma Valley Airport.

 

 

The airport filed a frivolous lawsuit and then dropped it. GO FIGURE.

Ownership: Privately owned

Owner: https://www.linkedin.com/in/sheryl-carlucci-07b0094" target="_blank">Vintage Airport. Llc

Address: 23982 Arnold Drive
Sonoma, CA 95476

Phone number: 707-938-2444

Manager: Christopher D. Prevost

Address: 23982 Arnold Dr
Sonoma, CA 95476

Phone number: 707-938-2444


Sonoma Valley Airport Owner Carlucci Denies Link to Organized Crime

Posted by Sherlock Pwahrow on April 6, 2016 at 8:45 PM Comments comments (0)

Sonoma Valley Airport owner Sheryl Carlucci shocked City Council with an outburst of obscenities. Her use of the crass language at a City Council meeting about having her neighbor's pond being removed mortified those in attendance. It seems that her feathers were also ruffled when one of the council members commented on rumors of the small airport being some kind of front or tax shelter for organized crime.


Origins of the rumor appear to be substantiated by the fact that although the Sonoma Valley Airport's receipts are comparatively low, huge outlays have continued for years. The financing of purchases, costly repair and maintenance of the expensive and expansive fleet of aircraft remain unexplained.

It's a fleet the which one might expect to be kept by some extravagant billionaire. One unconcerned with mundane business procedures such as turning a profit. If not organized crime or an eccentric billionaire, just where are the origins then from where all of this bounty can be traced to?


Is Organized Crime Calling Shots at Sonoma Valley Airport?

With so few flights going in and out of the Sonoma Valley Airport any income brought in by them is dwarfed by the ongoing cash expenses involved in acquiring, repairing and maintaining such an enterprise. 

Another factor contributing to all of the rumors about Carlucci's connection to organized crime is the fact that the finances of her Sonoma Valley Airport are comingled with those of other fronts maintained by her. The Sonoma Valley Airport is one of three different companies she maintains that are basically the same one interchangeable entity. Though being the owner of the facility, she frequently poses as an employee to avoid any disagreeable confrontations. 

But the question remains, who then is shelling out the funds in Schelville? Investigators had their suspicions confirmed when they examined Sonoma Valley Airport's books. Fitting perfectly in with organized crime's sophisticated twenty-first century creative accounting techniques, it turns out that the facility is a virtual money pit. 

Pilots, on retainers, sit around shooting the breeze waiting for assignments from their crime boss, it is said. One thing that wasn't stated by the City Council member --whose disclosures were predicated on remaining anonymous due to fear of retribution from Carlucci--  was just who Carlucci is fronting for. 

Cruelty to Veterans Exposed at Ambulance Provider Verihealth/Falck

Posted by Sherlock Pwahrow on March 9, 2016 at 9:05 PM Comments comments (0)

Here's some of the gory detailsFireWA1 said: 

Want to share any details?

 

The complaint filed with the US Dept of Labor OFCCP (#100180804) against Falck and its subsidiaries, Falck USA (Washington state) and Lifestar USA (Washington, D.C) alleged several claims of discrimination against veterans:
* That one dispatcher conducted a 4 1/2 year campaign of harassment against a veteran, because he was a veteran, including: bullying, dangerous assignments, assignment to rigs with a histroy of mechanical breakdowns, harassment, illegal mandatory overtime, excessive deprivation of meal and bathroom breaks, sleep deprivation through scheduling assignments, failure to supply lift assists for two man crews on bariatric assignment, failure to send tow trucks while stranded in a snow storm, and attempts to impose illegal orders that would jeopardize patients and fellow crewmembers.


The complaint specifies names and dates of these incidents in great detail.
* That one of the subsidiary company's managing accountants attempted to discriminate against veterans as a class in the following way: the plan was to fire all veterans, in order to take advantage of federal tax breaks twice over. Since there is a tax benefit for hiring certain veterans, the plan was to take the tax benefit in that tax year, which is legal, but then to lower costs, and cow other workers into following, to fire all the veterans, then offer them jobs back, only at pay of $2/hour less. If they accepted, the company would than take advantage of the tax credit again, in the same tax year, in effect double-dipping on the tax benefit. The net effect would be that there would be no new veterans hired, the company would take two times the tax benefit they would be entitled to. A major part of the plan was to strike fear into the hearts of non-veteran workers--since once they saw that the veterans were being treated so badly, that fear would take over and the rest would fall into line as the company would then cut everybody's pay by $2/hour. In c company wher many people are at or close to the poverty level already.
*


Falck USA's human resources department displayed a pre-conceived prejudice that all veterans were subject to post traumatic stress disorder. It attempted to offer crisis counseling to the veteran lodging the complaint simply for lodging the complaint. The clinical counseling center, to its credit, declined to accept any such case. Nevertheless, the parent company Falck continues an international effort to promote similar crisis counseling efforts, constituting and institutionalizing an obvious hostile workeplace for veterans.
The complaint was withdrawn, reluctantly, as the fear factor was so great that there was considerable risk that witnesses with actual proof would, under fear of losing their job, recant ample testimony supporting the claims.




During the week following the filing of the complaint, the person filing it was extensively spied on, and harassed indirectly in numerous ways, some described above. Some time later, the dispatcher in question was no longer reporting for work, and hasn't been seen at work for months, but it is not widely known whether he was fired, or suspended, or placed on medical leave. The withdrawal of the complaint, in part, only means that the company agrees to adhere to its own code of conduct, which pledges non-discrimination agains any protected class. Yet blatant discrimination continues, as it now seems likely that a corporate spy was sent to badmouth the veteran, and any partners associated with him; efforts to get veterans into the company are proceeding very slowly, and existing veterans are complaining that the company does not back up their EMTs in the inevitable misunderstandings that families and facilities have in dealing with medical transport. In the first week of the government shutdown, the dispatch operation began stepping up more hazardous assignments to the veteran, his car was hit probably by a company vehicle in the company parking lot while he was at work, and some dispatchers became noticeably more quarrelsome, as if trying to provoke an incident, which, unfortunately it did, but probably will not come out in their favor--since it's almost an instant replay of the initial incident.
This much is certain: most of the executives making decisions that create a climate of fear are still in place, and bad decisions are still being made, in the opinion of the rank and file. The company so far has not made a move to publicize to its workers worldwide that there even was a complaint, much less a decision that was at least favorable to the whistle-blower, in that the company pledged to stick to its code of conduct, and recognized in writing that it should stick to its code of conduct.

 

Falck Northern California lays off 40+

Posted by Sherlock Pwahrow on February 25, 2016 at 5:30 PM Comments comments (0)

Discussion in 'EMS Talk' started by PlatapusSupper, Aug 2, 2013.

1. Aug 2, 2013 #1 PlatapusSupper New Member 6 0 0


Following acquisition of VeriHealth in March, Falck Northern California has fired CEO Steve Lewis, COO Bill Snell, and replaced them with CEO Gary Tennyson and COO Sean Sullivan of VeriHealth. Effective July 12, 2013, EMTs, nurses, dispatchers, operations personnel, and remaining leadership from Falck Northern California startup (all prior to VeriHealth acquisiton) have been terminated from employment. Of the initial Falck startup, only approximately 6 personnel (all EMTs, 5 in San Mateo, 1 in Contra Costa) remain. The entire Contra Costa station has been shut down, and call volume has been distributed to rigs from other counties. The Falck brand ambulances from Contra Costa were then distributed to the Falck/VeriHealth San Mateo station and served as replacement rigs for old VeriHealth employees, while all but 5 EMTs from Falck startup were terminated from San Mateo station at time of the Contra Costa closure. The VeriHealth organization is attempting to continue running the Falck brand as if nothing has changed since startup in September 2012, but this is far from the case. My account is too new to post a link to the letter that went out to Falck employees regarding the layoff, but I will provide when given the opportunity.


PlatapusSupper, Aug 2, 2013 PlatapusSupper, Aug 2, 2013 #1 2. Aug 2, 2013

PHTLS, ACLS, PALS If I have learned one thing in EMS. Other Falck Aquisitions-  Is this recent development a sign of how Falck does business? What about the good people who work at Care in OC/LA/Riverside? Was this shake up necessary to shed weight for the company due to low call volume? I don't like what I'm seeing. What is Falck's goal for EMS in the US? OCEMThopeful, Aug 2, 2013 OCEMThopeful, Aug 2, 2013 #3

4. Aug 2, 2013

#4 Hunter Member 770 1 18 Education: Paramedic PlatapusSupper said: ↑ Following acquisition of VeriHealth in March, Falck Northern California has fired CEO Steve Lewis, COO Bill Snell, and replaced them with CEO Gary Tennyson and COO Sean Sullivan of VeriHealth. Effective July 12, 2013, EMTs, nurses, dispatchers, operations personnel, and remaining leadership from Falck Northern California startup (all prior to VeriHealth acquisiton) have been terminated from employment. Of the initial Falck startup, only approximately 6 personnel (all EMTs, 5 in San Mateo, 1 in Contra Costa) remain. The entire Contra Costa station has been shut down, and call volume has been distributed to rigs from other counties. The Falck brand ambulances from Contra Costa were then distributed to the Falck/VeriHealth San Mateo station and served as replacement rigs for old VeriHealth employees, while all but 5 EMTs from Falck startup were terminated from San Mateo station at time of the Contra Costa closure. The VeriHealth organization is attempting to continue running the Falck brand as if nothing has changed since startup in September 2012, but this is far from the case. My account is too new to post a link to the letter that went out to Falck employees regarding the layoff, but I will provide when given the opportunity. ... Source of this? Pm me the link if you can and I'll post it. I feel like there's more to this than just lay offs, falk took over my old employer.


FireWA1, Aug 2, 2013 FireWA1, Aug 2, 2013 #5 6. Aug 2, 2013 #6 PlatapusSupper New Member 6 0 0 The people that started it are being dissolved, and the Falck name and operation is continuing with VeriHealth personnel. The Falck startup was a failure, and they're keeping that private by putting their name on another company. I have copies of layoff notices and memos, I just can't post them until I have 5 posts... Tried to send copies to Hunter but same problem.


PlatapusSupper, Aug 2, 2013 PlatapusSupper, Aug 2, 2013 #6 7. Aug 2, 2013 #7 FireWA1 Has no idea what I'm doing. 1,323 332 83 Education: Paramedic Interesting... If you go to verihealth and click apply for employment it takes you to falcknc jobs page. Ok... It will be interesting to see what happens in the next few weeks. On a side note talked to some PNW Falckers and they don't have any idea whats going on down there.


PHTLS, ACLS, PALS " FireWA1, Aug 2, 2013 FireWA1, Aug 2, 2013 #7 8. Aug 2, 2013 #8 FireWA1 Has no idea what I'm doing. 1,323 332 83 Education: Paramedic Well very interesting. Sorry to hear that this is happening. Really blows.


FireWA1, Aug 2, 2013 FireWA1, Aug 2, 2013 #8 9. Aug 2, 2013 #9 PlatapusSupper New Member 6 0 0 The sad part is that those laid off were the people who started Falck Northern California. They were sold on the vision of Steve Lewis, marketed their own company, developed a reputation, and came to Falck from other companies of the area. People gave up good jobs, seniority, and a host of other things to help make Falck happen, and then were laid off with no notice and two weeks severance. Falck employees have much better benefits and higher pay than those of VeriHealth, and speculation is that this was the reason Falck field personnel were released and VeriHealth were not. VerHealth dispatchers were also released, but no field personnel were affected. PlatapusSupper, Aug 2, 2013 PlatapusSupper, Aug 2, 2013 #9

"The values at Falck are different."-Robert "Boo" Heffner

Posted by Sherlock Pwahrow on February 24, 2016 at 12:25 AM Comments comments (1)

Voice your opinion!

Dec 30 2014 08:33 Posted by Unknown You idiots that posted complaints.... Are fired.


Apr 16 2014 05:39 Posted by Unknown

Falck took over Lifestar in NJ and without notice shut down it's operations in the Edison and Totowa NJ Locations. No notice was given to several hundred employees from those operations. Now recently there are rumors that Falck / Lifestar is giving back the Irvington, NJ and Orange, NJ ems contracts up and no one is sure if they are going to re-bid for the East Orange, NJ contract. This could affect over 100 jobs. The interview you had with Hefner doesn't say how he shuts down companies and gives a few days or no notice to the employees who helped grow the company.


Nov 13 2013 00:40 Posted by Unknown

I wish with this sit down Q&A, you would have brought up why that Falck northern california started up in concord ca, and after the acquisition of Veri-health, and the merging of the two companies, the new CEO of Falck NC (same CEO of veri-health) laid off the entire concord CA Falck staff, without notice and closed down the station, without the option to keep any of the employees

Verihealth a Veritable Villan Amongst Ambulance Firms

Posted by Sherlock Pwahrow on February 20, 2016 at 7:35 PM Comments comments (0)

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RatingEek! Methinks not.Meh. I've experienced better.Elyse B.

Petaluma, CA

Art I.

Sebastopol, CA

1.0 star rating 12/29/2014

I was transported 10/28/2014 from sutter hospital to California pacific in San Francisco. On the ride there three people 1 driver 1 in the passenger seat and one in the back with me. I had a tube down my throat and arms and legs were restrained.

All three were have a conversation about moving to different ambulance company. Then out of the the driver asked the the in the back with me "how's the patient " he replied by saying oh he is your typical meth head. I was so in-raged if I could of I would beat his ass. Would like to know how I can find him now after my heart surgery. His face is forever in my head. Totally unprofessional.

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Janet L.

Petaluma, CA

1.0 star rating 1/21/2015

I can't beleive these folks can get away with charging $2,496.74 for an ambulance ride for a total of 3 miles, non emergency?

My 96 year old Mom was transfered from Memorial Hospital in Santa Rosa to Summerfield Health Center in Santa Rosa and was charged above amount. I call this highway robbery. I am wondering who ordered this ambulance and why has Medicare and United Healthcare not paid. "We filed a claim with your insurance, the balance has been disallowed in whole or part. This portion is your responsability". Shame of Verihealth...

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Tony R.

Ferndale, CA

1.0 star rating 9/25/2014

I am very disappointed in the services my father received on Sept 16, 2014. He was in critical condition and the driver drove erratically as if she were a New York cab driver who had no idea where they were going. She was asked several times to slow down by myself and the other care providers with my father to no avail. When we arrived at the hospital and I confronted her she said offered no apologies or acknowledgement of her behavior to me. I feel my father would have been in better hands had we taken a cab and the trip would have been a lot less expensive.

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Patrick R.

Sebastopol, CA

86 friends

53 reviews

1.0 star rating 6/26/2012

1 check-in

WOW this place is 100% GARBAGE!!!!!!!!! MOST EXPENSIVE AMBULANCE IN CALIFORNIA!!! So awhile back I had pretty bad gal stones and I had to go to the emergency room at a hospital in Sebastopol. Since the hospital in Sebastopol is a complete joke and told me nobody there was capable of doing a gal bladder removal they had to call an ambulance to transport me to Petaluma Valley Hospital.

The Verihealth ambulance crew showed up and I walked to the gurney and climbed on it. Being a paramedic in San Francisco the only topic the EMT in back with me wanted to talk about was how cool it must be. Also being a paramedic I know what should be done on transports as far as taking blood pressures, asking pain levels and so on. Not a single thing was done that any normal BLS crew would do. The entire trip to Petaluma consisted of me listening to the EMT in back talk about how he is going to be going to paramedic school and asking if I can get him a job.

Once we reached Petaluma Valley Hospital they brought me in lowered the gurney and I walked to the bed in my room. The crew left and I went on with my life.

About 2 weeks later I get a bill in the mail from Verihealth for over $3,000!!!!!! REALLY!!!! A simple little transport from Sebastopol to Petaluma is over $3,000!!! Not once during the transport did they even do anything medically related. So I called them to ask if there was a mistake. All they said is how are you going to be paying. So I emailed the owner of the company and he told me I had to talk to the billing department. So 4 calls and 4 messages later i get a call back. The message said "we were told by your insurance that you received a check that is supposed to go to us please call and mail us a check." They didn't even bring up any of my calls. Also the only letter I got from my insurance was letting me know Verihealth was trying to double bill them. So I guess the billing department is just as incompetent to returning phone calls as they are to doing their jobs.

So I send another email to the owner and he tells me to contact the patient advocate to ask any questions. OK so I do that and leave yet ANOTHER message asking them to send the paperwork I need to fill out to get a copy of my PCR. I wanted a copy of that to see what exactly they were billing me for and what the ambulance crew SAID they did. Well they called me back after a couple days and asked again how I planned on paying them then let me know I could not have a copy of my PCR over the phone......yea thanks that's why I asked for you to send the paperwork to my house so I could fill it out and get it. But still they refused to send it.

It really doesn't seem like anyone at Verihealth has any idea what they are doing or how to handle people. They are your typical ambulance company who could care less about your health and only worry about their money. If you go to a hospital that uses this joke of a company refuse it and just drive yourself. How they have any contracts in Sonoma County is beyond me. DO NOT USE THIS COMPANY!!!!! Also if I were anybody who needs to go to the hospital try to avoid hospitals that use them for transport.

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Patricia B.

San Francisco, CA

1.0 star rating 4/15/2013

Watch out for billing department. Not easy or pleasant to deal with. Problem was resolved but not very easily

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Yelper M.

CA, CA

1.0 star rating 8/13/2010

First to Review

very disappointing indeed. signed up for a needed class online, paid the $160 fee, arranged for time off from work.. only to get a voice mail after the fact informing me that the class was canceled and shouldn't have been offered online.

sloppy, sloppy, sloppy.

someone needs to start paying attention.

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Lone Defender of Justice Speaks Out Against Corrupt Ambulance Firm

Posted by Sherlock Pwahrow on February 15, 2016 at 8:05 PM Comments comments (1)

Verihealth Inc 200 Montgomery Drive # D Santa Rosa, CA 95404 - Phone: (707) 303-8000 Web: www.verihealth.com


Gary A Tennyson Zodiac Sign Capricorn Gender Male Professional Status President at Verihealth Inc Title: President Company: Verihealth Inc

FALCK SHAKES UP NORTHERN CALIFORNIA OFFICE

07/31/2013 By Teresa McCallion

Gary Tennyson's rogue corporation Lays off 40 following purchase of Verihealth.

Less than one year after launching operations, Falck has laid off nearly the entire East Bay operations of its Northern California office, replacing them with staff. 

Petaluma, CA — President for Falck Northern California Corp. Gary Allen Tennyson has been associated with seven companies, according to public records. The companies were formed over a eleven year period with the most recent being incorporated in April of 2012. One of the companies is still active while the remaining six are now listed as inactive.


As David Severn, operations manager for Anderson Valley Ambulance Service found out the hard way, Gary Allen Tennyson was dead serious about his twitter credo

"don't care what you think, you weren't there at the time." 

David Severn, from his groundbreaking post of April 22, 2015:

Being fully retired after a 12-year stint as a volunteer EMT responder while consecutively serving most of that time as operations manager for the Anderson Valley Ambulance Service, I feel I can speak my piece about Mendocino County's emerging ambulance controversy. In 2013, Ukiah Ambulance was purchased by Medstar just about the same time as an interloper by the name of Verihealth showed up in Mendocino County and started taking 911 calls. Verihealth could move in because Mendocino has no EOA (Exclusive Operating Area) in place that would limit emergency response to a single provider.

Verihealth had no in-County headquarters. We would find them perched vulture-like along State Street both North and South, thus providing themselves maximum billboard visibility and in an advantaged position to respond to emergencies. Stories started to circulate of local established Ukiah/Medstar and usurper Verihealth/Falck ambulances racing each other to 911 calls. Many of us in the responder community were baffled why anyone would want any part of such a low call volume and therefore low economic return. And most of us were worried about the hit that Ukiah Ambulance (now Medstar) would take from the predatory, outside-based newcomer. The answer soon became known within Mendocino EMS circles.
Verihealth had been purchased by an outfit named Falck and they wanted to become the official EMS provider for the Sonoma Raceway — probably for the high visibility and prestige. The hangup was that to do so required that Verihealth/Falck must be providing 911 emergency response within the Coastal Valley EMS Agency jurisdiction. Falck, a Danish Company and the largest ambulance service provider in the world, has the resources to do what it wants and it was doing just that. 

Combined with Falck Northern California’s new operation, Verihealth has a staff of more than 300 employees and a fleet of 50 ambulances.” Here in Mendocino we have seen the backs of Verihealth ambulances in Ukiah turned into billboards now advertising their involvement with Sonoma Raceway. With a call volume that hovers around 150 calls per year there is no way in Hades that ALS in Anderson Valley is economically viable.

The upshot: An exclusive operating area contract will be put out to bid. But who can outbid the largest, richest ambulance company in the world? The Danish conglomerate will win by lowballing the initial contract period and then on the second go around, with Medstar pushed totally out of the picture, come back with whatever they feel they can get out of Mendocino County's ambulance services. I'd call this Walmarting EMS except for the fact that Walmart at least gives lower prices and Verihealth/Falck will be free to charge whatever they can squeeze from our pockets because of a noncompetitive market.

Phase Two
Whenever it was hinted to them that Verihealth was an usurper, corporate picture painters would point out that Verihealth had actually been doing inter-facility transfers (IFTs) in Mendocino since 2010. Most of us “in the trucks” — volunteers doing 911 responses — weren't that up to date on IFTs other than hearing occasionally that as non-emergency services they were the bread and butter of medical transport. And if you thought the Medstar vs Verihealth/Falck issue would be napping until June you are wrong. On January 13th of this year a civil matter was placed before the Superior Court of California, County of Mendocino by Medstar Ambulance as Plaintiff vs VeriHealth; Falck; Adventist Health Systems West; Gary Tennyson (Verihealth), Sean Sullivan (Falck) and Does 1-100 as defendants.

The Plaintiff, Medstar, alleges that Adventist Healthcare Systems West (AHSW) operated or operates a transfer or dispatch business through which it dispatched ambulances and other non-emergency vehicles for inter-facility transfers and other transportation purposes. At some point Adventist contracted with Verihealth/Falck to operate the transfer center and dispatch ambulances and other non-emergency vehicles. Verihealth/Falck was authorized to use various names used by Adventist.

The gist of what happens in this situation, and these are my words not those of the suit itself, is that as a medical vehicle dispatching agent Verihealth/Falck was given what we emergency response people would call a “face sheet” which includes various important info on the transport including but not limited to nature and level of transport as well as the insurance status of the person being transported. 

Higher levels of transport pay more money than others and certain methods of insurance pay more money than others. It is alleged by Medstar that by having this information Verihealth/Falck was able and did repeatedly guide the lucrative transports to its vehicles and the lower paying transfers to Medstar. Medstar further alleges that all of those named as defendants did either conspire to commit, participated in, approved and/or ratified the wrongful acts of Verihealth/Falck. Ukiah Ambulance, now known as Medstar, like Anderson Valley Ambulance Service, has been a steady performer in Mendocino County EMS. Whenever a local call appeared to possibly need a higher level of care than we could provide, Ukiah Ambulance was paged and they responded.


Not once in my 12 years was a patient outcome compromised because of our basic life support level service. Mendocino County deserves the steady and reliable service of locally owned and operated EMS not a corporate global giant with the same ethics of all the other One Percenters. 

 

Compromised Public Safety Concerns in Sonoma County

Posted by Sherlock Pwahrow on December 25, 2015 at 4:45 PM Comments comments (0)

There’s been much controversy in the press regarding the unveiling of secret combinations amongst certain public officials in various local law enforcement agencies. The virus that is gossip discovering the virus of corruption., as it were , as it yet remains. All of the murders of blacks coming to light because of the influx of smartphone photography that now stands at the ready to capture any and all moments of life from the ghetto to Nob hill. And capture it it has.

Caught up in the web of cameras everywhere are the true nature of a secret police subculture of bigotry that proactively limits the black population by shootings like the many examples to surface in 2015. Having taken the law into their own hands --rather than simply enforcing it as is their sworn duty—the police are faced with a firestorm of bad publicity that has eroded public trust and confidence in their fidelity. So much so that the cop on the beat and local law enforcement at large has begun to feel its effects. Doing their jobs has become more difficult for public safety officials and likely to get more difficult still.

Now whose fault is that? Take a look in the mirror Sheriff Freitas and other public safety heads across the county. In the past the police were able to cover up their ritual killings of blacks with the same lame excuses that they offered in 2015 and 2016. Only now their justifications for killing their black suspects rather than issuing a ticket or taking them to jail don’t hold up against the conflicting –and compelling-- evidence of the omnipresent mobile computing devices also known as cell phones.

Sonoma law enforcement continues to cover its tracks by covering up for its murderous staff, after all, as Sheriff Freitas maintains, it's tough recruiting these days. 

 

Compromised Public Safety Concerns in Sonoma County:

 

Santa Rosa Police

https://www.liberationnews.org/went-like-gestapo-sonoma-sheriffs-horrific-rampage/" target="_blank">Sonoma County Sheriff Steve Freitas

Napa Police

Highway Patrol


Corruption is not only endemic in these agencies, but also in San Francisco. There and in Sonoma, Napa and Marin counties it has been in place so long, and achieved such a level of seamless cooperation as to become virtually systemic.



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